Responsible Gaming — Play Smart, Stay in Control
i44 is committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh. Our responsible gaming tools help you set boundaries, manage your time, and seek support whenever you need it.
The i44 Responsible Gaming Promise
At i44, responsible gaming is not a compliance checkbox — it is a core part of how we operate. We believe that gambling should be an entertaining leisure activity, not a source of financial stress or personal harm. Our platform is designed so that every player in Bangladesh can enjoy cricket betting, slots, live casino, and crash games within boundaries that they choose and control.
We invest in tools, policies, and support structures that allow players to monitor their behaviour, set hard limits on spending and time, and step away from the platform whenever they feel they need a break. We also work to identify at-risk behaviour early and reach out proactively to players who may be showing signs of problem gambling.
Responsible gaming at i44 covers three areas: prevention (educating players before problems develop), intervention (providing tools to help players who feel they are losing control), and support (connecting players with professional help when they need it most). This page explains all three in detail.
If you feel that gambling is negatively affecting your life right now, please scroll to the "Getting Help" section of this page and contact our support team immediately. You can also visit our FAQ page for quick answers about account controls.
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit into your i44 account.
Time-Out
Take a short break from gambling for 24 hours, 7 days, or 30 days with one simple request.
Self-Exclusion
Permanently or temporarily exclude yourself from all i44 services when you feel you need a longer pause.
Loss Limits
Cap your net losses over a set period so you never risk more than you are comfortable losing.
Session Reminders
Receive automatic pop-up reminders showing how long you have been playing in the current session.
Age Verification
Mandatory identity checks ensure every i44 player is 21 or older before full account access is granted.
Setting and Adjusting Your Deposit Limits
A deposit limit controls the maximum amount of money you can transfer into your i44 account within a given period. Once you reach your limit, the platform will block any further deposits until the period resets. This is one of the most effective responsible gaming tools available because it addresses the root cause of overspending — the ability to keep adding funds during a losing session.
i44 supports the following deposit limit periods:
To set a deposit limit, log in to your i44 account, navigate to Account Settings, and select the Responsible Gaming section. Enter the amount in BDT (Bangladeshi Taka) you wish to cap, choose the period, and confirm. The limit takes effect immediately.
Important: increases to your deposit limit are subject to a mandatory cooling-off period of 7 days before they come into effect. Decreases, on the other hand, take effect immediately to ensure your protection is never delayed. This asymmetric design means that the platform always acts in your best interest when you want to tighten your limits.
If you need assistance setting a deposit limit or if the account settings interface is not accessible, contact our support team at the email address listed in the footer and a representative will assist you directly.
Taking a Short Break with Time-Out
A time-out is a temporary pause on your i44 account. During a time-out period, you cannot log in, place bets, deposit funds, or participate in any gaming activity on the platform. Your account and any remaining balance are preserved and will be accessible again once the time-out expires.
Time-out options available at i44:
24-Hour Time-Out
A one-day cooling-off period. Ideal if you have had a stressful session and want to clear your head before returning.
7-Day Time-Out
A full week away from the platform. Recommended if you find yourself gambling more frequently than you intended.
30-Day Time-Out
A month-long break that gives you time to reassess your relationship with gambling in a meaningful way.
Custom Duration
Contact support to request a custom time-out period if none of the standard options suit your needs.
Time-Out Takes Effect Immediately
Once you activate a time-out, the block is applied to your account within minutes. You will receive a confirmation at your registered email address. The time-out cannot be reversed early — this is by design, to protect you from impulsive decisions to return.
Self-Exclusion — When You Need a Longer Stop
Self-exclusion is a stronger, longer-term tool for players who feel that their gambling has become a serious problem or that they are at risk of developing one. When you self-exclude from i44, your account is suspended for a minimum period of 6 months, or permanently if you choose. During self-exclusion:
- You cannot log in to your account or access any gambling features on i44.
- All promotional and marketing communications from i44 are stopped immediately.
- Any pending withdrawals of your existing balance will be processed and returned to you.
- i44 will make reasonable efforts to block the creation of new accounts by you during the exclusion period.
To request self-exclusion, contact our support team via the email address in the footer of this page. State clearly that you are requesting self-exclusion and specify whether you want a fixed-term exclusion (minimum 6 months) or a permanent exclusion. Your request will be processed within 24 hours.
Permanent self-exclusion means your account will be closed indefinitely. This is the right choice if you have a diagnosed gambling disorder or if you feel you cannot safely return to gambling at any point in the future. i44 supports and respects this decision without question.
Self-Exclusion Cannot Be Reversed Early
- Fixed-term exclusions cannot be lifted before the minimum period expires.
- After a fixed-term exclusion ends, a mandatory 7-day cooling-off period applies before account reactivation.
- Permanent exclusions cannot be reversed under any circumstances.
- Attempting to open a new account during self-exclusion violates our Terms & Conditions and any winnings may be voided.
⚡ Could Gambling Be Becoming a Problem for You?
Read each statement below honestly. If several of these apply to you, it may be time to use one of i44's responsible gaming tools or seek professional support.
I spend more money gambling than I originally planned, and find it difficult to stop at the limit I set for myself.
I return to gambling to try to win back money I have already lost (chasing losses).
I have lied to family members or friends in Dhaka, Chittagong, or elsewhere about how much time or money I spend gambling.
Gambling has caused me to neglect work, studies, family responsibilities, or important relationships.
I feel restless, irritable, or anxious when I try to reduce or stop gambling.
I have borrowed money or sold belongings to fund my gambling activity.
Gambling has negatively affected my mental health, mood, or sense of wellbeing.
⚠️ If you identified with 2 or more of the above, please read our "Getting Help" section below and consider reaching out to our support team.
You Are Not Alone — Support Is Available
If gambling has become more than entertainment for you, reaching out for help is the right and brave thing to do. i44's support team is available 24 hours a day, 7 days a week, and will treat every responsible gaming request with complete confidentiality and respect.
When you contact i44 support about a gambling concern, you will never be pressured to stay on the platform. Our team is trained to listen, provide information about our built-in tools, and help you take whatever steps you feel are necessary — including full account closure if that is what you need.
To get in touch, send a message to the support email address listed in the footer of this page. In your message, describe your concern briefly — you do not need to go into detail. Our team will respond promptly and guide you through the available options.
We also encourage players to speak to trusted friends or family members about their gambling habits. In Bangladesh, mental health awareness is growing, and speaking openly about a gambling concern is increasingly recognised as a positive step, not a source of shame.
Tips for Keeping Gambling Fun and Safe
- Only gamble with money you can afford to lose — never use rent, food, or household funds.
- Set a budget before you start each session and stick to it regardless of whether you are winning or losing.
- Take regular breaks. Use session reminder alerts to keep track of how long you have been playing.
- Do not gamble when you are stressed, upset, tired, or under the influence of alcohol.
- Treat gambling as entertainment — the cost of playing, not a way to make money or solve financial problems.
- Balance gambling with other leisure activities — sports, time with family, and social events in your community.
Keeping i44 Safe for Adults Only
i44 operates a strict 21+ age policy. No player under the age of 21 is permitted to register an account, deposit funds, or participate in any gambling activity on the platform. We enforce this through mandatory identity verification (KYC) checks that require every player to confirm their age with valid identification before full account access is granted.
If you share a device with younger household members in your home in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, we strongly recommend the following precautions:
- Log out of your i44 account after every session and do not save your login credentials on shared devices.
- Enable device-level parental controls to restrict access to gambling websites on shared phones or tablets.
- Keep your account username and password strictly private and change your password immediately if you suspect a minor has accessed your device.
If you believe a minor has accessed or attempted to access an i44 account, contact our support team immediately. We will investigate and take appropriate action, including account closure and reversal of any transactions where applicable.
Play Responsibly with i44
Your wellbeing comes first. Log in to your account to set deposit limits, activate a time-out, or review your gaming history. Have questions? Our FAQ has quick answers.
Manage Your Account Visit the FAQ