Terms & Conditions — i44 Platform Rules and Player Agreement

1 Eligibility and Account Registration

To register and maintain an account on i44, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. i44 does not accept registrations from individuals under 21 years old under any circumstances.
• You must be a natural person acting on your own behalf. Corporate entities, trusts, or any other non-natural persons may not register as players.
• You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, Bangladesh mobile number, and any other details requested.
• You must not be subject to any court order, legal restriction, or regulatory prohibition that would make gambling unlawful for you personally.
• You must not already hold an active or suspended i44 account. Creating a second account is a material breach of these Terms.

i44 reserves the right to request documentary evidence of your identity, age, and payment method ownership at any time, including before processing a withdrawal. Failure to provide satisfactory documentation within the timeframe specified by i44 may result in account suspension.

By completing the registration process, you warrant that all information provided is truthful and accurate. Providing false or misleading information constitutes grounds for immediate account closure and forfeiture of any balance held at the time of closure.

2 Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your i44 account credentials, including your username and password. You must not share your login details with any other person or allow any third party to access your account.

You agree to notify i44 customer support immediately if you become aware of any unauthorised access to or use of your account. i44 will not be liable for any loss resulting from your failure to keep your credentials secure.

• Do not use passwords that are easily guessable. Use a combination of letters, numbers, and symbols.
• Do not access your i44 account from a shared or public device without logging out fully afterwards.
• i44 will never ask you for your full password by email, live chat, or telephone.
• Any activity conducted through your account while your credentials remain active is your responsibility, whether authorised by you or not, unless you have reported a security breach to i44 prior to that activity occurring.

5 Bonuses, Promotions, and Wagering Requirements

From time to time, i44 offers promotional bonuses including welcome bonuses, reload bonuses, free spins, and seasonal offers tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All promotions are subject to the specific terms published alongside each offer, in addition to these general Terms.

• Bonus funds are credited separately from your real-money balance and are subject to wagering requirements before they can be converted to withdrawable funds. The specific wagering multiplier applicable to each bonus will be stated in the promotion terms.
• Unless stated otherwise in the promotion terms, bonuses must be used within 30 days of being credited. Expired bonuses are forfeited automatically.
• i44 reserves the right to withdraw any bonus offer, amend its terms, or cancel a player's eligibility for a bonus at any time if abuse, collusion, or multi-accounting is suspected.
• Only one active bonus may be held at any time unless the promotion terms explicitly state otherwise.
• Bonuses are intended for recreational players only. i44 may limit, alter, or refuse bonus eligibility to any player at its sole discretion.
• Free spins winnings are added as bonus funds and are subject to the applicable wagering requirements before withdrawal.

Players are encouraged to read the full terms of each individual promotion before opting in. If you have questions about bonus eligibility or wagering progress, please contact i44 customer support.

8 Limitation of Liability

To the fullest extent permitted by applicable law, i44 shall not be liable for any direct, indirect, incidental, consequential, or punitive losses arising from your use of the platform, including but not limited to:

• Loss of funds resulting from gaming activity, whether through skill, chance, or technical error.
• Interruption, suspension, or termination of access to the platform due to maintenance, technical issues, or regulatory requirements.
• Any delay in the processing of deposits or withdrawals caused by third-party payment providers including bKash, Nagad, Rocket, or Upay.
• Unauthorised access to your account resulting from your failure to keep credentials secure.
• Reliance on any information, odds, or statistics displayed on the i44 platform that subsequently proves to be inaccurate.

Nothing in these Terms shall exclude or limit liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

9 Dispute Resolution

If you have a complaint or dispute relating to your i44 account, a transaction, a game outcome, or any other matter, you should contact i44 customer support in the first instance. Our support team is available 24 hours a day, 7 days a week.

i44 will acknowledge your complaint promptly and aim to provide a full response within 5 business days. Where the matter requires further investigation — for example, in relation to a disputed game round or a payment discrepancy — resolution may take up to 14 business days.

• All disputes must be raised within 30 days of the event giving rise to the complaint. Disputes raised outside this window may not be considered.
• i44's decision on complaints related to game outcomes, bonus eligibility, and account closure is final where it is based on technical logs and verified account data.
• Players are encouraged to keep records of their transactions and game activity to support any complaint they wish to raise.

12 Amendments, Governing Law, and General Provisions

i44 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice to registered players via email or an in-platform notification. Your continued use of i44 following the effective date of any amendment constitutes your acceptance of the updated Terms.

These Terms, together with the Privacy Policy and any applicable game-specific or promotion-specific terms, constitute the entire agreement between you and i44 in respect of your use of the platform. They supersede all prior agreements, representations, and understandings.

• If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining Terms, which shall continue in full force and effect.
• i44's failure to enforce any right or provision of these Terms shall not be construed as a waiver of that right or provision.
• These Terms are made available in English. In the event of any ambiguity, the English text shall prevail.
• i44 operates as a digital platform accessible to players in Bangladesh. Players are responsible for ensuring that accessing and using online gaming services complies with the laws applicable to them in their jurisdiction.
• All communications from i44 to you will be sent to the email address or mobile number registered to your account. It is your responsibility to keep these contact details current.

If you have any questions about these Terms & Conditions, please contact our support team. Our contact email is displayed in the footer of every page on the i44 platform.